amborg
07-12-2007, 08:36 AM
CAREER OBJECTIVE: My career goal is to obtain an administrator or technician role in the IT sector in Canada.
Email: Luca@ipnos.it
SKILLS:
Expert knowledge of Windows 95/98/ME/XP/2000/Vista and Mac OS X
Ability to clearly convey technical data and solutions to a non-technical based audience
Excellent customer service, critical thinking, leadership, and decision making skills
Complex problem solving, cost effective quality assurance, firm and fair decision making
Entrepreneurial spirit and experience, self motivated, self initiative and results driven, able to provide support under strict client deadlines and complete assignments under short notice
EXPERIENCE:
ipnOS Snc, Computer Systems Technician: 2003 - present
Specialized management of Mac Operating Systems (Classic and Mac OS X) and Windows operating systems.
Resolved issues and provided troubleshooting support for large client hardware and software.
Provided LAN and software maintenance on desktop workstations.
Assessed and evaluate client software needs to suggest and implement cost efficient solutions.
Researched, evaluated and organized appropriate software tools, enhancing services and providing technical support for company websites.
Liaised between clients and associates to ensure that computer resources are effectively arranged and utilized to deliver maximum benefits to all users.
Refurbish Macintosh laptops
Hypnos, Computer Systems Technician: 1998 - 2003
Restore data from damaged supports.
Troubleshoot and resolve software and hardware problems for companies.
Wire and configure networks.
Configure LAN routers for Internet access.
Website registration and development.
Freelance, Computer Systems Technician: 1994 - 1998
Update drivers, patches and security measures on workstations.
Troubleshoot and resolve software and hardware problems for companies.
LAN and software maintenance on desktop workstations.
Assess and evaluate client’s software needs and suggest and implement software accordingly.
Research, evaluate and organize appropriate software tools, enhancing services and provide technical support for company websites.
EDUCATION:
University of Pavia - Bachelor of Science - Major: Political Science
LANGUAGES:
Working knowledge French, fluent English, and native Italian.
Email: Luca@ipnos.it
SKILLS:
Expert knowledge of Windows 95/98/ME/XP/2000/Vista and Mac OS X
Ability to clearly convey technical data and solutions to a non-technical based audience
Excellent customer service, critical thinking, leadership, and decision making skills
Complex problem solving, cost effective quality assurance, firm and fair decision making
Entrepreneurial spirit and experience, self motivated, self initiative and results driven, able to provide support under strict client deadlines and complete assignments under short notice
EXPERIENCE:
ipnOS Snc, Computer Systems Technician: 2003 - present
Specialized management of Mac Operating Systems (Classic and Mac OS X) and Windows operating systems.
Resolved issues and provided troubleshooting support for large client hardware and software.
Provided LAN and software maintenance on desktop workstations.
Assessed and evaluate client software needs to suggest and implement cost efficient solutions.
Researched, evaluated and organized appropriate software tools, enhancing services and providing technical support for company websites.
Liaised between clients and associates to ensure that computer resources are effectively arranged and utilized to deliver maximum benefits to all users.
Refurbish Macintosh laptops
Hypnos, Computer Systems Technician: 1998 - 2003
Restore data from damaged supports.
Troubleshoot and resolve software and hardware problems for companies.
Wire and configure networks.
Configure LAN routers for Internet access.
Website registration and development.
Freelance, Computer Systems Technician: 1994 - 1998
Update drivers, patches and security measures on workstations.
Troubleshoot and resolve software and hardware problems for companies.
LAN and software maintenance on desktop workstations.
Assess and evaluate client’s software needs and suggest and implement software accordingly.
Research, evaluate and organize appropriate software tools, enhancing services and provide technical support for company websites.
EDUCATION:
University of Pavia - Bachelor of Science - Major: Political Science
LANGUAGES:
Working knowledge French, fluent English, and native Italian.