Need help with Application Form
 

Hi guys

I'm from UK, i have completed about 5, 6 application forms for retail shops (sell clothes etc) such as Marks & Spencer apart from the last sections where they ask about qualities and customer service etc. I don't know what to write :(

I applying for a Sales Advisor/ Sales Assistant job and i am struggling to answer these kind of questions.

1. What qualities can you offer us?

2. Why do you want to work for us?

3. How would you provide a good customer service?

Could anyone help me answer these questions please? Thanks

These are very typical questions for a job interview. You are the only one who can answer these questions; okay, you can say that you are hardworking, dedicated, team player, like to sell clothes, with good customer service skills...

To provide good customer service you have to be pleasant, nice, and patient, always smile, never disagree with a client, and always try to help the client or show him an alternative. That sort of thing.

Thanks alot guys. I really appreciate it.

Lastly, somebody agency people asked me whether i have worked towards any targets while at work and i couldnt answer it properly at that time as i had never thought about this question before.

This is the job description:

Duties include: Assisting in the overall running of the department, providing an efficient sales service to customers, cash handling, operating fitting room, assisting customers with general enquiries/ complaints, display and movement and storage of stock.

The job description is above and i dont know what exactly to write for this question.

Have you ever worked to towards any targets?

Your target could be to sell more than the previous sales rep. or to greatly reduce the complaints …. Be creative!